customer service

Electronic Cigarettes, Inc.
Toll Free: 1-877-324-4462 
M-F 9am- 9pm EST
S-S 12pm-5pm EST

Call us during business hours with the number listed above to speak to a rep directly.

Or you can use the contact form at the left side of the page labeled "Support" to ask questions, chat live with a rep or send us a ticket. Please use the contact form below to contact us directly.

ATTENTION: Comcast.net and Verizon.net are blocking all emails from our server. Please contact us to update your account with an alternate address or our system won't be able to reply, nor will you receive any shipping notifications if you have one of those addresses. We suggest creating a gmail.com and forwarding it to your comcast.net or verizon.net email address. This will ensure that your server doesn't block our emails. We are working with these companies to try to get our server unblocked. We apologize for the inconvenience.

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